Your Privacy and Data Protection

We are committed to protecting your privacy. Please read the following Privacy Policy to understand how we use and protect the information that you provide to us - if you have any questions or queries, please contact us.

By registering or placing an order online or offline with Garden Bargains, you consent to the collection, use and transfer of your information under the terms of this policy.

We will treat all your personal information as confidential and we will comply with all applicable UK data protection and consumer legislation, including the Data Protection Act.

Information that we collect from you

When you visit, register or order products from Garden Bargains you may be asked to provide certain information about yourself including your name, postal address, billing address, contact details (telephone number and email address) ,details of your order(s) and credit or debit card information.

(Please note however that we will not keep a record of you credit or debit card on any of our systems.) We may also collect information about your usage of this website as well as information about you from messages you post to the website and emails or letters you send to us.

To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.

Use of your information

Information we collect about you will be used to enable us to:

  • provide you with access to all parts of our website and to take and process your order(s), provide you with the goods you have requested and deal with any service related issues that may arise.
  • charge you correctly and to contact you where necessary concerning your orders or other related matters.
  • use and analyse the information we collect so that we can administer, support, improve and develop the services we offer.
  • administer any prize draws or competitions you may enter.
  • if you have consented, to notify you of products, discounts, competitions or special offers that may be of interest to you.

Further, where you have consented, we might also use your information to let you know by email, telephone, SMS text message, post or otherwise about other products and services which we or our associated companies may offer (including products and services of other carefully selected third parties) which may be of interest to you, including details of special offers, discounts, offers, competitions and so on. If you change your mind about being contacted in the future, you can unsubscribe at any time.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

Disclosure of your information

The information you provide to us may be accessed by or given to reputable third party service providers, who administer this website, process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. All such organisations are under a strict obligation to keep your personal information private and to comply with all applicable UK Data protection and consumer legislation in place.

If you have given us permission to do so, we will occasionally share your data with carefully selected third parties.

Unless required to do so by law or if we have a duty to do so, we will not otherwise share, sell, rent, trade or distribute any of the information you provide to us without your consent.

Cookies

For more information about cookies, please refer to our Cookie Policy.

Security and Data Retention

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

However we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

We recommend you always close down your internet browser when you have finished shopping online, especially if you use a shared PC. This will delete temporary internet cookies from any sites that you may have visited.

We may occasionally send you emails, but we would never send an email asking for your security information or log on details, or direct you to a web page that asks for this information. If you receive an email that appears to be from us that you suspect is fraudulent, do not click on any links contained within the email or provide any credit card or log on details.

Please be aware that our site may link to other websites which may be accessed through our site. We are not responsible for the data policies or procedures or the content of these linked websites. If you have any further concerns about security, please email cs@gardenbargains.com

Accessing and Updating

You are entitled to see the personal data (as defined in the Data Protection Act) that we keep about you; we will send you a copy upon receipt of a written request. If you are concerned that any of the information we hold on you is incorrect or not up to date, let us know and we will correct it promptly. If you want to be removed from our mailing list, please contact us by email - cs@gardenbargains.com, write to us at GardenBargains, PO Box 637, York, YO26 0DQ, call us on 03332 021061 or click on the "unsubscribe" link on any of the emails we send to you.

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