Customer Reviews via Feefo

What our customers think...
FeeFo
161 review entries over the past 30 days
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The Ultimate Winter Hardy Shrub Collection
Excellent service
Review Submitted: 12/11/2018 - 22:24:54
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The Ultimate Winter Hardy Shrub Collection
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Arrived on date they said
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The shrubs are great. will look nice when they bloom
Review Submitted: 12/11/2018 - 14:27:31
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Trailing Hardy Pansy 'Cool Wave'
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The plants look good!
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Fast delivery and well packaged. Thank you !
Review Submitted: 12/11/2018 - 16:39:56
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The 'Best Ever' Hybrid Tea Rose Bush Collection
excellent run business great customer service and lovely plants and bulbs. I look forward to many happy years as your customer.
Review Submitted: 12/11/2018 - 09:29:27
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Patio Standard Rose 'Blue Beauty'
Arrived before allotted day very good service
Review Submitted: 12/11/2018 - 18:55:25
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The 'Best Ever' Hybrid Tea Rose Bush Collection
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5 star product and service
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Plants in excellent condition
Review Submitted: 12/11/2018 - 13:11:52
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Narcissus 'Rip Van Winkle'
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See comments in No2
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Great servce. I have been very pleased with all the products I have purchased over the past year
Review Submitted: 12/11/2018 - 07:09:01
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Patio Standard Rose Red 60-70cm
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Good offers available
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Product have received have flourished except 2 which you replaced so very happy with service
Review Submitted: 13/11/2018 - 11:19:57
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The 'Best Ever' Hybrid Tea Rose Bush Collection
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Good quality plants, packaging and much improved speed of delivery.
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Strong bare root plants provided that are well shaped and healthy.
Review Submitted: 13/11/2018 - 01:33:40
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Box hedging plant - Buxus sempervirens
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Plants arrived on time and in very good condition
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Plants arrived on time and in very good condition.
Review Submitted: 13/11/2018 - 08:23:10
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Grow Your Own Nordmann Fir Christmas Tree
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very reliable excellent service
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smaller than I expected but in good condition despite loosing some compost in transit may need a different box so that it is up the right way during transit
Review Submitted: 13/11/2018 - 14:07:10
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Red Leaf Peach 'Rubira'
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Excellent customer service,got a replacement tree no problem at all
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Got in winter but looked ok and well packaged
Review Submitted: 13/11/2018 - 09:49:36
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Plant Invigorator Defender 1L
Good service, delivery is quick, packaging not always very good
, always find that liquid has leaked, luckily into the plastic bag.
Review Submitted: 13/11/2018 - 17:17:41
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Pair Preplanted Pansy Matrix Metallic Planters 28cm (11in)
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I think everything has been great cannot fault anything
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I have been very pleased all round
Review Submitted: 13/11/2018 - 00:50:50
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Pair of Valencia 32cm diameter Planters
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Excellent service. Would purchase again
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Well worth the money. Recommend.
Review Submitted: 13/11/2018 - 00:54:24
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New! Cherry Bush 'Porthos'
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Brilliant plant's.
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Came quick delivery brilliant.
Review Submitted: 13/11/2018 - 14:11:12
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The Ultimate Winter Hardy Shrub Collection
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Items in poor condition at least 2 of the scrubs are definitely dead, not dormant. Checking on previous purchases I found I have purchased from this company in the past with disappointing results. I am an experienced gardener & also have an outside gardener regularly. For some reason the company trades under more than one name.
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Poor quality at least 2 shrubs are definitely dead. One plant had no root at all, it was just a stick with a label but no root. One plant had no label
GardenBargains Comments
I'm sorry to hear this - please can you perform scratch tests on the two shrubs you're concerned about and send us some photos of the shrubs so we can address this for you.

Chris
Customer Service Executive
Review Submitted: 13/11/2018 - 01:53:16
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Morus rotundia Mojoberry
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Always good health plants arrive well packed
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Can't rate yet only just arrived and planted.
Review Submitted: 13/11/2018 - 08:31:11
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Morus rotundia Mojoberry
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Good price & service
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Good size plant
Review Submitted: 13/11/2018 - 08:43:11
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Morus rotundia Mojoberry
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Fast service
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I shan't really know until the Spring when the plants start to grow again but they arrived safely and in one piece.
Review Submitted: 13/11/2018 - 06:48:54
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Patio Standard Roses Collection
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can't fault the service
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look fine,well packaged
Review Submitted: 11/11/2018 - 07:34:33
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Patio Standard Roses Collection
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cannot fault
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have used this company before, excellent plants at affordable prices, will use again
Review Submitted: 11/11/2018 - 21:36:45
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The Ultimate Winter Hardy Shrub Collection
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Great value and delivered when said. Plants all healthy.
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Plants arrived safely packaged and all in good condition. Followed instructions and all are planted.
Review Submitted: 11/11/2018 - 08:54:40
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The Ultimate Winter Hardy Shrub Collection
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to early to say early stages not kmown iff they are good plants or poor
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have to wait till next year
Review Submitted: 11/11/2018 - 08:56:21
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The Ultimate Winter Hardy Shrub Collection
Excellent plants, thank you.
Review Submitted: 11/11/2018 - 12:03:46
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The Ultimate Winter Hardy Shrub Collection
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Very good service arrived earlier than expected,
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Very good value for money, perked up quickly when stood in water. Looking forward to seeing them growing.
Review Submitted: 11/11/2018 - 09:30:50
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The Ultimate Winter Hardy Shrub Collection
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Prompt service and quality goods
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Plants are sturdy and appear in a healthy dormancy.
Review Submitted: 11/11/2018 - 07:42:34
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The 'Best Ever' Hybrid Tea Rose Bush Collection
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Very good
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Some of the plants were better then others. Won't know till they flower what they are like
Review Submitted: 11/11/2018 - 18:25:09
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'Stella' Cherry Tree
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Amazing customer service would recommend highly
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Too early to say
Review Submitted: 11/11/2018 - 20:26:46
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Duo Fruit Tree - Pear Conference & Concorde
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very good service and the plant still living
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very good service and the plant still living
Review Submitted: 11/11/2018 - 18:02:17
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Loropetalum 'EverRed' Chinese Witch Hazel
One plant damaged in transit but immediately replaced excellent service
Review Submitted: 11/11/2018 - 09:54:59
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Loropetalum 'EverRed' Chinese Witch Hazel
On receiving my plant, I found that they had sent wrong one, ( size ) I emailed them and they sent me 2 small plants, of the same. It was dealt with quickly and was very happy
Review Submitted: 09/11/2018 - 13:56:38
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Premium 'Chick Charms' Sempervivums Collection 6 x 9cm
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What ever I have ordered in the past has been of good quality very satisfied thank you.
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Not had up till now
GardenBargains Comments
Thank you for contacting us. Our tracking shows this parcel was delivered to your property on 27/10 - I'm sorry to hear you haven't received it. Please can you check any secure locations such as a porch, shed, garage, carport or greenhouse, and let us know at CS@yougarden.com if you cannot locate it.

Chris
Customer Service Executive
Review Submitted: 09/11/2018 - 06:40:31
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Morus rotundia Mojoberry
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Very quick and efficient products well packed.
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Plant arrived very quickly only concern the leaves had spots on but it is planted as suggested and will see what the spring brings.
Review Submitted: 09/11/2018 - 08:56:27
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Complete Hardy Fuchsia Collection
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Excellent. L.
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Delivered in strong, excellent package. Plants in excellent shape. L.
Review Submitted: 08/11/2018 - 13:51:41
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Premium 'Chick Charms' Sempervivums Collection 6 x 9cm
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Excellent. Delivery on time and well packed.
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All arrived in excellent condition. They are thriving.
Review Submitted: 08/11/2018 - 16:18:37
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Pair of Patio Standard Roses - Yellow
Arrived before date planned in excellent condition. Very pleased with the product. Will use this service again.
Review Submitted: 08/11/2018 - 09:59:02
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Hardy Rhododendron Collection 3 x 2L
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I am really pleased with my purchase.
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I was disappointed with one of my plants the leaves on one of them has black spots on the other 2 are fine.
Review Submitted: 08/11/2018 - 15:45:12
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Golden Scented Cypress 'Goldcrest'
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excellent communication regarding delivery DELIGHTED!!!
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gorgeous quality and so healthy!!!
GardenBargains Comments
That's great to hear.

Chris
Customer Service Executive
Review Submitted: 08/11/2018 - 10:17:11
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Chilean Lantern Tree (Crinodendron hookerianum)
Quick service and substantial packaging
Review Submitted: 08/11/2018 - 12:13:04
161 review entries over the past 30 days
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