Customer Reviews via Feefo

What our customers think...
Service Total 91%
Service Total
143 review entries over the past 30 days
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Pair of Large Flowered Clematis
Service:
Garden Bargains are excellent, superb products delivered on time
Product:
Very pleased, as advertised - Thank You
Review Submitted: 22/09/2017 - 17:32:35
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Polyanthus 'Crescendo' Mix
Service:
Good choice,reasonable prices,delivery agents who can't read 'this way up'.
Product:
Smaller than expected but still healthy.
Review Submitted: 21/09/2017 - 07:04:05
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Pansy 'Cool Wave' 40 plugs
Service:
Ordered and delivered in 5 days
Product:
Healthy plugs
Review Submitted: 21/09/2017 - 08:40:01
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Primrose 'Primlet Double Mix'
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Good selection of plants and reasonably priced
Product:
Well packaged plants
Review Submitted: 21/09/2017 - 15:58:38
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Pair of Topolina Half Standard Roses
Great service
Review Submitted: 21/09/2017 - 05:34:33
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Hardy Gardenia Pair - Kleims & Crown Jewels 9cm
Great to deal with I was kept informed of delivery date etc.
Review Submitted: 22/09/2017 - 15:34:55
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Pair of Phoenix canariensis Canary Island Date Palms
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Pleased with purchase
Product:
Pleased with purchase
Review Submitted: 21/09/2017 - 14:29:20
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Pair of Phoenix canariensis Canary Island Date Palms
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Brilliant service
Product:
Arrived in fantastic condition and well packed
Review Submitted: 21/09/2017 - 09:03:32
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100 Narcissus Tete a Tete XL Bulbs
Service:
goods arrived on time and well packaged
Product:
bulbs look to be good quality but obviously not flowered yet so cannot rate them on performance.
Review Submitted: 21/09/2017 - 19:28:55
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Complete Hardy Fuchsia Collection
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Very good
Product:
Very good
Review Submitted: 22/09/2017 - 21:44:25
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Hardy Fan Palm Trachycarpus fortunei
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Arrived well packaged and in good condition.
Product:
Pleased with purchase.
Review Submitted: 20/09/2017 - 18:05:54
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Pansy 'Cool Wave' 40 plugs
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Good quick delivery!!
Product:
Plugs small but healthy growing on OK expecting a good display!
Review Submitted: 20/09/2017 - 10:32:25
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Pansy 'Cool Wave' 40 plugs
Service:
lack of information as to how to look after the plugs.
Product:
the plugs were so small l have lost more than half without knowing why
GardenBargains Comments
I'm very sorry to hear this. We do provide care instructions with all of our orders. They can also be found on our website. We are also always available to answer any questions or queries.

Katy Rogers
Customer Service Assistant
Review Submitted: 20/09/2017 - 08:56:32
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Primrose 'Alaska Mixed' 40 plugs
Service:
Very speedy
Product:
A bit limp on opening but recovered ok.
Review Submitted: 20/09/2017 - 07:20:38
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Scabious 'Scoop'
Service:
Looked a bit tired on arrivel
Product:
There looking good beginning to grow. It would have been nice to know what colour each one was.
Review Submitted: 20/09/2017 - 09:03:32
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Summer Colour Hardy Penstemons x 12 plugs
The plugs came in excellent condition and ready to transfer into slightly bigger pots. I would deffrently buy Garden Bargains plugs again.
Review Submitted: 20/09/2017 - 06:25:55
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Olive Tree Standard
Service:
Excellent delivery, also in a strong box
Product:
Good quality
Review Submitted: 20/09/2017 - 08:48:52
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Pair of 1m Tall Olive Standards with Large Pinecone Planters
Service:
Fast efficient delivery.
Product:
bought as a gift recipients delighted with their olive trees.
Review Submitted: 20/09/2017 - 16:31:20
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Fragrant Climbing Plant Collection
Juniper collection sent instead of Climbing plant collection. Climbing plant collection re-sent. Good Customer Care.
Review Submitted: 20/09/2017 - 14:44:34
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Hardy Perennial Plant Lucky Dip
Service:
Plants came in good time, the plants however, very disapointing.
Product:
The plants looked dead and poorly cared for. Our 'lucky dip', was more unlicky than anything else. Don't recommend, nor be buying from here again.
GardenBargains Comments
Good Afternoon,

Firstly, thank you for your recent order with us. I am ever so sorry to hear that you are not satisfied with the order. Are you able to provide us with some images of what you have received please? I shall ensure we look into this for you

Katy Rogers
Customer Service Assistant
Review Submitted: 20/09/2017 - 07:04:54
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Yew Hedging Plant - Taxus baccata
Excellent service
Review Submitted: 20/09/2017 - 06:08:02
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Complete Spring Flowering Bulb Collection
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Always good and quick service from this company
Product:
Bulbs look in great condition lets see them flower !!
Review Submitted: 19/09/2017 - 19:14:05
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Buddleia 'Sungold'
Service:
very pleased with service
Product:
took a little while but every thing seems okay
Review Submitted: 19/09/2017 - 20:25:56
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Pair of Cherry Bush 'Porthos' with Mahogany Planters
Service:
Plants received well packaged and in very fresh condition.
Product:
Excellent plants received which were well packaged so that no branches were damaged in transit.
Review Submitted: 19/09/2017 - 02:52:04
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Pair of Flowering Fuchsia Columns
Service:
Plants arrived in terrible condition , numerious broken stems , also foliage limp, due to bone dry compost!
Product:
wouldnt purchase from this company again
GardenBargains Comments
Good Afternoon,

Firstly, thank you for your recent order with us. I am ever so sorry to hear that you are not satisfied with the order. Are you able to provide us with some images of what you have received please? I shall ensure we look into this for you

Katy Rogers
Customer Service Assistant
Review Submitted: 19/09/2017 - 22:18:21
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Sulphur Rose Spray On Tonic 1L RTU
Quick delivery and helpfulness of the person who delivered.
Review Submitted: 19/09/2017 - 08:02:49
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Trailing Hardy Pansy 'Cool Wave'
Service:
Most helpful and polite
Product:
Arrived in good condition and growing well
Review Submitted: 19/09/2017 - 14:55:52
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Trailing Hardy Pansy 'Cool Wave'
Service:
Quite a long wAIT
Product:
First class plants - growing like mad.
Review Submitted: 19/09/2017 - 04:02:12
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Trailing Hardy Pansy 'Cool Wave'
Service:
We have a few plants from garden bargains and even though we live next to the North Sea they have all flourished . So top marks
Product:
We have ordered a second supply of these pansys , the first lot are doing well so we have high hopes for our next lot
GardenBargains Comments
Thank you very much for the feedback, we are pleased you are happy with the plants and look forward to hearing from you in the future.

Terry Falcone
Customer Service Assistant
Review Submitted: 19/09/2017 - 14:01:21
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Bellis 'Habanera' Mix
Service:
Ordering on line is very good and plants are competitively priced.
Product:
Really fresh plants received, well packed.
Review Submitted: 19/09/2017 - 02:46:25
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Crab Apple 'Red Sentinel' tree
Service:
Have used company before, always good.
Product:
Tree was slightly mis-shaped.
Review Submitted: 19/09/2017 - 07:01:53
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Premium Professional Compost 80L
Service:
Goods dispatched on time arrived on time
Product:
From other compost I've used this product seems to be of a better lighter quality,time I'll tell if I'm right but I have no doubt it will be good
Review Submitted: 19/09/2017 - 09:06:15
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Rhododendron hybrid 'Germania'
Service:
very efficient service
Product:
my plants look very healthy.
Review Submitted: 19/09/2017 - 08:41:25
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Gardenia 'Kleim's Hardy' - set of 3
Service:
Plants arrived in healthy condition. Part of the order was wrong but this was rectified immediately. Staff I dealt with extremely polite and efficient.
Product:
Plants healthy but too soon to say anymore
GardenBargains Comments
Thank you very much for the feedback, always good to hear.

Terry Falcone
Customer Service Assistant
Review Submitted: 19/09/2017 - 06:20:31
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Campsis Trumpet Vine collection - 3 plants
Service:
Good quality service
Product:
Lovely plants
Review Submitted: 19/09/2017 - 05:25:22
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Mixed Metallic Finished 19cm Outdoor Planters
Service:
Excellent service and speedy delivery. Great products at a very good price. Will certainly use company again.
Product:
Very good product at a very good price. Attractive planters, look good in the garden.
GardenBargains Comments
Thank you very much for the feedback, we look forward to hearing from you in the future.

Terry Falcone
Customer Service Assistant
Review Submitted: 19/09/2017 - 20:04:37
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BB Pack of 4 Clematis 2L & 50g fertiliser
Service:
Fast and helpful used them on numerous occasions
Product:
Excellent arrived in a matter of days in superb condition.
Review Submitted: 19/09/2017 - 08:29:51
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Cape Honeysuckle Bignonia capensis
Excellent plants the cost of postage is appalling much to expensive
Review Submitted: 19/09/2017 - 11:51:21
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Pair of Cherry Bush 'Porthos' with Mahogany Planters
Service:
arrived fairly quickly if damaged
Product:
It appears from both products sent you get 1 reasonable plant and 1 very inferior plant , as i recieved 1 reasonable cherry bush and 1 very poot cherry bush
GardenBargains Comments
Good Afternoon,

I am really sorry - Are you able to provide us with some images of what you have received please? I shall ensure we look into this for you.

Katy Rogers
Customer Service Assistant
Review Submitted: 19/09/2017 - 06:55:20
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Tuscany Roman Ebony Grey Planters
Service:
Items not yet received
Product:
Not yet recieived
GardenBargains Comments
I have tracked your order and I can confirm that it is currently on it's way to you.

Katy Rogers
Customer Service Assistant
Review Submitted: 19/09/2017 - 11:22:39
143 review entries over the past 30 days
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