Feefo Reviews
Customer Reviews via Feefo
What our customers think...
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Duo Fruit Tree - Apple Bramley & Braeburn
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The parcel arrived smashed up butall bulbs were present.I realise this was the couriers fault.Product:
good packaging.Planted immediately.Hope for good crop
Review Submitted: 20/01/2019 - 11:45:53
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Pack of 3 x 45L Garden Tidy/Grow Bags
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The trees were delivered on the Friday of the week I ordered them and I got them planted up the same day and they are in large pots on my patio. They all have buds on them and I am pleased with them.Product:
Easy to put garden waste in and put them in our trailer to take them down to our local waste depot where the waste is turned into compost
Review Submitted: 18/01/2019 - 09:27:10
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Premium Professional Compost Blend
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The web site is easy use. With lots of new items.payment is also very easy. Delivery is quick and items are well protected .Product:
The compost is of good quality and was delivered quickly. Very good for new and reporting.
Review Submitted: 18/01/2019 - 10:33:36
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Pair of Sweet Cherry 'Stella' Tree
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1st class service all round, well packaged and excellent quality, very pleased customer!!!!!!!!Product:
1st class service all round, well packaged, quick delivery and excellent quality! Very happy customer!!!!!!!!!??
Review Submitted: 18/01/2019 - 11:44:03
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Twin Pack 40L Premium Professional Compost Handy Size
I have bought from Garden Bargains before and have always found that the quality of their plants and products is very good. I am always informed of the delivery which is usually very quick. Plants arrive in tip top condition and continues to thrive once planted. I will buy from them again and would recommend them.
Review Submitted: 18/01/2019 - 12:31:05
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Begonia 'Apricot Shades' Tubers
Ordering was easy and tubers are fine. I have used you in the past and will continue to do so
Review Submitted: 18/01/2019 - 14:20:55
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Pack of 3 x 45L Garden Tidy/Grow Bags
Items as described and received promptly
Review Submitted: 18/01/2019 - 15:02:55
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GB Discount Club Yearly Subscription Membership
The service was very good the plants look in good condition and I hope that they perform well again thanks j.Elphick ??
Review Submitted: 18/01/2019 - 15:25:29
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Pack of 3 x 45L Garden Tidy/Grow Bags
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very quick great qualityProduct:
they were free as part of an offer
Review Submitted: 17/01/2019 - 08:34:02
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The 'Best Ever' Hybrid Tea Rose Bush Collection
delivery was swift and packaging OK. Plantings details also included.
Review Submitted: 17/01/2019 - 08:56:00
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Cornus rutgerensis Stellar Pink potted 2L
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Quick efficient service as alwaysProduct:
This was a replacement plant, excellent quality
Review Submitted: 17/01/2019 - 11:55:31
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Pack of 3 x 45L Garden Tidy/Grow Bags
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Ordered via e mail and had no problems. Goods arrived. Much quicker than expected.Product:
These free bags were very welcome containers for the fruit trees
Review Submitted: 17/01/2019 - 12:40:00
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The Complete Summer Flowering Bulb Collection
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Easy to order, items came quickly and in good condition, Would be nice to see the final payment due on the invoice at the checkout as it do's not show gift voucher discount on it, but you have to wait until you see your credit card statement to view the discount has been taken. Looking forward to the summer collection flowering.Product:
Bulbs look healthy and arrived in good condition, wife has just planted them.
Review Submitted: 17/01/2019 - 15:34:39
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Groundcover Rose Bundle
Item description good, delivery faster than advertised, good value, item with strong roots, will buy bare root roses again from GardenBargains.com if they grow well this summer.
Review Submitted: 17/01/2019 - 21:10:34
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The 'Best Ever' Hybrid Tea Rose Bush Collection
Plants were delivered in good condition,and very quick.
Review Submitted: 16/01/2019 - 10:35:07
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Areca palm 24cm pot 1.2M tall
the plant arrived in good time. It is a large healthy plant which was carefully packed to prevent damage. Well pleased with my purchase
Review Submitted: 16/01/2019 - 19:15:07
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Two Pairs of ByPass Secateurs
good plants quick service value for money
Review Submitted: 16/01/2019 - 21:05:01
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Premium Bird Feed Station
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Very disappointed, it is unstable in a slight wind it toppled over. The trays fit but the water dish drops a little when full. The poles are loose fitting and they turn when feeders are on and blow in the wind.Product:
Very poor product. Sorry I bought it
GardenBargains Comments
Service rating : I'm very sorry to hear that there appears to have been an issue and our team will email you directly to find best way to resolve this for you. Emma at YouGarden
Product : I'm very sorry to hear that there appears to have been an issue and our team will email you directly to find best way to resolve this for you. Emma at YouGarden
Product : I'm very sorry to hear that there appears to have been an issue and our team will email you directly to find best way to resolve this for you. Emma at YouGarden
Review Submitted: 16/01/2019 - 21:26:01
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Loropetalum 'EverRed' Chinese Witch Hazel
Have already put a review on this site for the previous plants in the original order.
Review Submitted: 15/01/2019 - 12:59:52
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'Donut' Flat Peach (Prunus persica platycarpa). 5L
Good, fast delivery
Review Submitted: 15/01/2019 - 14:00:53
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The 'Best Ever' Hybrid Tea Rose Bush Collection
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Good looking rose bushes delivered safely and in good time at a good priceProduct:
all ten rose bushes look to be in good condition with healthy roots
Review Submitted: 15/01/2019 - 14:13:19
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Nandina domestica - Sacred Bamboo
The order was received within days and the plants arrived well packed and looking strong and healthy. Thank you.
Review Submitted: 15/01/2019 - 14:25:00
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Pot-grown Living Christmas Tree
Quick delivery and nice healthy tree received
Review Submitted: 15/01/2019 - 14:50:00
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Nectarine 'Flavour Top'
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There service is one I cannot fault all my plants have been of great quality and a ought from them time and time again I'm that pleased I became a member and get money off everything I buyProduct:
Fantastic healthy plant already in bud
Review Submitted: 15/01/2019 - 16:13:33
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Classic 'Old English' Shrub Rose Collection
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Superb plants, great prices and fast deliveryProduct:
good looking healthy plants albeit bare rooted. look forward to when they bloom in summer
Review Submitted: 15/01/2019 - 17:24:19
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Lagerstroemia 'Berry Dazzle'
Good efficient service. Plants and bulbs arrived undamaged
Review Submitted: 15/01/2019 - 17:40:14
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Nandina domestica - Sacred Bamboo
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Very well packaged. Two nice looking, healthy shrubs. Quick delivery.Product:
Quick delivery, well packaged. Healthy specimens.
Review Submitted: 15/01/2019 - 17:42:54
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Mini Orchard Fruit Tree Collection
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VERY VERY BAD CUSTOMER SERVICEProduct:
NO GOOD ITEMS MISSING THEN NO HELP
GardenBargains Comments
Service rating : We were sorry to hear that you felt disappointed with our service. We did explain the reason why you didn't receive free Grow Bags with your order, which was raised as a complaint. You'd used a 10% off discount code rather than a code for the free Grow Bags with the order (only 1 code may be used per order). As a gesture we were happy to offer you the free Grow Bags upon payment of only the p&p, or to include them free of charge with your next order; but this was declined. We hope you'll still enjoy the Mini Orchard.Emma at YouGarden
Product : We were sorry to hear that you felt disappointed with our service. We did explain the reason why you didn't receive free Grow Bags with your order, which was raised as a complaint. You'd used a 10% off discount code rather than a code for the free Grow Bags with the order (only 1 code may be used per order). As a gesture we were happy to offer you the free Grow Bags upon payment of only the p&p, or to include them free of charge with your next order; but this was declined. We hope you'll still enjoy the Mini Orchard which was delivered ie the full order.Emma at YouGarden
Product : We were sorry to hear that you felt disappointed with our service. We did explain the reason why you didn't receive free Grow Bags with your order, which was raised as a complaint. You'd used a 10% off discount code rather than a code for the free Grow Bags with the order (only 1 code may be used per order). As a gesture we were happy to offer you the free Grow Bags upon payment of only the p&p, or to include them free of charge with your next order; but this was declined. We hope you'll still enjoy the Mini Orchard which was delivered ie the full order.Emma at YouGarden
Review Submitted: 15/01/2019 - 18:37:23
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The 'Best Ever' Hybrid Tea Rose Bush Collection
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I was extremely pleased with the service and pleasant courier. Would recommend to friends and familyProduct:
Could not complain.about anything.will look out for similar deals
Review Submitted: 15/01/2019 - 19:27:57
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Twin Pack 40L Premium Professional Compost Handy Size
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this is the third time I have bought this soil and have recommended it to nieboughrs and friendsProduct:
great value and getting it delivered free of charge what more can you want
Review Submitted: 14/01/2019 - 19:36:23
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Lagerstroemia 'Berry Dazzle'
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Good quality plants.Product:
Good condition and well packaged.
Review Submitted: 12/01/2019 - 02:36:44
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Loropetalum 'EverRed' Chinese Witch Hazel
The plants were mostly fresh although the leaves on all the plants looked as if they had mildew on them which I got rid of.I am concerned that I can imagine that although the plants are packaged correctly at the wharehouse the boxes have an indication on them which SHOULD tell the deliverer which way up the boxes should be stacked before and during delivery.
In both cases my plants ended up being stood up on end vertically rather than horizontally. This resulted in one plant being crushed and branches broken and the cane sticking through the outer packaging. I was sent a replacement, thanks, but again the box was stood up vertically instead of lying horizontally- plant was not as squashed as the previous one.
Suggest the packaging should have either a notice stating STAND THIS BOX UP VERTICALLY or the design on the box changed to represent this information at the moment is has arrows on the SIDE of the box pointing in the horizontal position.
Apart from those comments I look forward to giving some of the plants to friends as presents which was the reason for buying them.
GardenBargains Comments
We were sorry that delivery didn't run 100% smoothly on this occasion but good to know the damaged plants were replaced. We have passed your comments on to the nursery. Emma at YouGarden
Review Submitted: 11/01/2019 - 11:40:02
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Orange & Lemon Collection with Feed
Good quality items which arrived on time. I will definitely be placing more orders.
Review Submitted: 11/01/2019 - 12:17:26
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Acer Palmatum ‘Taylor’
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good service, well packed plant arrived on time and easily trackedProduct:
plant is in a dormant condition so it is very difficult to actually foresee how it will adapt to new environment
Review Submitted: 11/01/2019 - 13:48:47
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Pair of Black Bronze Vertical Garden Urns
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Good quality , fast delivery...all you wantProduct:
Excellent service and good quality
Review Submitted: 11/01/2019 - 13:50:41
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RHS Rootgrow Mycorrhizal Fungi 60g
Overall I thought your service was great; staff friendly and helpful and the plants arrived early and in good condition. My only gripe to date is the fact that the phoenix canariensus was shorter than stated on the delivery invoice and the initial advert ie 1.50cm meters plus was advertised. We measured it up to the very, very furthest leaf tip from the bottom of the pot and it only came in at a measly 1 43cm - and this was the very tip of the longest leaf. Had we measured it from the start of the trunk ie top of the pot it would have been even shorter. But in any case it definitely was not 1.50 cm. Shame really as the box it arrived in was about 2 meters tall ie the box and I was expecting a giant of a palm inside!! Thank you for getting the plants etc to me and will order again - might be worth having a word with your Spanish palm suppliers and getting them a measuring tape!!
GardenBargains Comments
We appreciate you taking the time to leave feedback, thank you. We were pleased to replace the undersized palm and were glad you were happy for us to do this. We hope you may decide to update your rating on service based on this; we certainly noted your comments for checking against current stock too. Emma at YouGarden
Review Submitted: 11/01/2019 - 14:55:37
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Loropetalum chinense 'Ruby Snow'
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A few problems in the past, but took a chance & ordered some sale items. All are exactly as described and are fine, healthy looking plants.Product:
As described, fine, healthy plant.
Review Submitted: 11/01/2019 - 15:51:42
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Duo Fruit tree - Cherry Stella & Morello
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Received in great condition, buds visible and clean graft of cherry trees.Product:
Great tree, now planted out. Hoping for some nice blossom in the spring!!
Review Submitted: 11/01/2019 - 16:15:01
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Classic 'Old English' Shrub Rose Collection
Rose bushes arrived on time look good strong plants
Review Submitted: 11/01/2019 - 17:50:52
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The 'Best Ever' Hybrid Tea Rose Bush Collection
Delivery was quick and no problems
Review Submitted: 11/01/2019 - 18:42:09
Copyright © 2018 Ideal Shopping Direct Limited. Registered in England & Wales.
Company Registration No: 1534758. VAT No: GB 738 1640 28.
Copyright © GardenBargains 2019
(source: GBWEB)
Company Registration No: 1534758. VAT No: GB 738 1640 28.
Copyright © GardenBargains 2019
(source: GBWEB)
