Customer Reviews via Feefo

What our customers think...
Service Total 90%
Service Total
73 review entries over the past 30 days
Service Rating:
Service Rating
Product Rating:
Product Rating
Decorative Living Willow Sculpture 'Harlequin' Design 1M Tall
There was a slight problem with our order due to confusion on the part of their call centre. Fiona called me and was really helpful sorting it all out. So Garden bargains themselves were great, I'd go direct to the company in future.
Review Submitted: 08/01/2018 - 11:35:39
Service Rating:
Service Rating
Product Rating:
Product Rating
Dendrobium nobile White Orchid
Service:
Excellent company and everything was just as they advertised.
Product:
Beautiful plant and worth the money
Review Submitted: 05/01/2018 - 12:58:20
Service Rating:
Service Rating
Product Rating:
Product Rating
The Ultimate Winter Hardy Shrub Collection
Service:
Wide range of qood quality items at competitive prices
Product:
Arrived very speedily in excellent condition
Review Submitted: 04/01/2018 - 16:00:52
Service Rating:
Service Rating
Product Rating:
Product Rating
Patio Standard Roses Collection
Service:
Quick service but box half open and one damaged
Product:
White rose head broken from stem so only got 3out of 4
Dissapointed
GardenBargains Comments
Firstly, thank you for your recent order with us. I am ever so sorry to hear that you are not satisfied with the order. Are you able to provide us with some images of what you have received please? I shall ensure we look into this for you

Katy Rogers
Customer Service Assistant
Review Submitted: 04/01/2018 - 18:50:18
Service Rating:
Service Rating
Product Rating:
Product Rating
Nandina domestica - Sacred Bamboo
Service:
Item arrived promptly and was well packed
Product:
Good quality product supplied
Review Submitted: 04/01/2018 - 12:52:38
Service Rating:
Service Rating
Product Rating:
Product Rating
Nandina domestica - Sacred Bamboo
Service:
really good to buy from
Product:
the plant is exactly as described healthy and really beautiful
Review Submitted: 04/01/2018 - 17:38:05
Service Rating:
Service Rating
Product Rating:
Product Rating
Loropetalum 'EverRed' - Chinese Witch Hazel
Service:
Very efficient service
Product:
Shrub looks good, time will tell when it flowers later
Review Submitted: 04/01/2018 - 14:55:03
Service Rating:
Service Rating
Product Rating:
Product Rating
Loropetalum 'EverRed' - Chinese Witch Hazel
Service:
Very Good Service
Product:
Excellent Product
GardenBargains Comments
Thank you for the great feedback!

Katy Rogers
Customer Service Assistant
Review Submitted: 04/01/2018 - 17:29:36
Service Rating:
Service Rating
Product Rating:
Rating Not Provided
Complete Spring Flowering Bulb Collection
Service:
Where is my delivery
Product:
Have not received my spring bulbs and would like a credit .
GardenBargains Comments
I am sorry to hear this. I have tracked your order and it is confirmed as delivered December 8th I shall e-mail you directly with your tracking information.

Katy Rogers
Customer Service Assistant
Review Submitted: 03/01/2018 - 23:48:56
Service Rating:
Service Rating
Product Rating:
Product Rating
Pot-grown Living Christmas Tree
Service:
Very good service. Excellent product.
Product:
Absolutely delighted with the tree.
Review Submitted: 03/01/2018 - 21:55:39
Service Rating:
Service Rating
Product Rating:
Product Rating
Pair of Standard Holly Trees with Gold Planters
Service:
Very good value , speedy delivery
Product:
Good quality plants, short of berries! but hoping 2018 will produce results
Review Submitted: 03/01/2018 - 00:39:47
Service Rating:
Service Rating
Product Rating:
Product Rating
Pair of Standard Holly Trees with Gold Planters
Service:
Good
Product:
Didn’t expect to receive trees with plastic berries
GardenBargains Comments
Good Afternoon,

Due to widespread lower levels of pollination than usual, there are fewer berries on these bushes this year, which has only become apparent recently as the berries have ripened. However so as not to leave your Christmas displays ‘berryless’ this year, we have tied a number of artificial berries onto each bush. Rest assured that your plants – as a female, berry-producing form – will produce berries in future years and “look stunning… year after year” as advertised. Of course, the artificial berries will look great all year round and you can decide when to take them off!

If you have any further questions please get in touch with us directly.

Katy Rogers
Customer Service Assistant
Review Submitted: 03/01/2018 - 11:28:35
Service Rating:
Service Rating
Product Rating:
Product Rating
Complete Orchard Tree collection - 4 trees
Service:
Excellent service
Product:
This is the second order I have placed for the orchard selection of fruit trees. My first purchase has been producing excellent crops for several years so I have bought another lot for my son and daughter-in law. Good trees for small spaces.
Review Submitted: 02/01/2018 - 12:01:51
Service Rating:
Service Rating
Product Rating:
Product Rating
Pair of Standard Holly Trees with Gold Planters
Service:
Fast and efficient as always
Product:
The Holly standards were bought as a Christmas present for my sister. She is highly delighted with them. Both bushes were of a good size and covered in red berries.
Review Submitted: 01/01/2018 - 15:10:55
Service Rating:
Service Rating
Product Rating:
Product Rating
Duo Fruit Tree - Pear Conference & Concorde
Service:
Easy to order and promptly delivered
Product:
They look ok and in good condition. Obviously the quality will only be known when they have had a chance to grow.
Review Submitted: 01/01/2018 - 09:55:46
Service Rating:
Service Rating
Product Rating:
Product Rating
Duo Fruit tree - Cherry Stella & Morello
Service:
Very happy with service
Product:
Very well package
Review Submitted: 01/01/2018 - 01:33:49
Service Rating:
Service Rating
Product Rating:
Rating Not Provided
Duo Fruit Tree - Pear Conference & Concorde
Service:
First time i have tried them and they are very quick and accurate in delivery.
Product:
Cant wait to try them, look good
Review Submitted: 01/01/2018 - 17:15:24
Service Rating:
Service Rating
Product Rating:
Product Rating
Helleborus niger - Christmas Rose
Very helpful when ordering by phone Not so easy to figure out how to send them to a different address from one on credit card when ordering online.
Review Submitted: 01/01/2018 - 00:28:21
Service Rating:
Service Rating
Product Rating:
Product Rating
Complete Orchard Tree collection - 4 trees
Service:
This is Tedd Botts sister,I live in W Australia.I bought the trees for Tedd for Xmas.I can"t tell how happy I was that he got them for Xmas,as I had left it a bit late.It is such a help to me being able to pay for the order my end in dollars and have them delivered to my brother in the UK.Thank you.
Product:
Tedd told me he was very impressed with condition of the trees and the price.So much so he has looked up your site on the net,for future sales.
Review Submitted: 01/01/2018 - 01:54:10
Service Rating:
Service Rating
Product Rating:
Product Rating
Mini Orchard Fruit Tree Collection with Grow Pods
Lost my order
Review Submitted: 01/01/2018 - 10:59:04
Service Rating:
Service Rating
Product Rating:
Product Rating
Pair of Standard Holly Trees with Gold Planters
Service:
trees never arrived I am told I will be reimbursed (19/12/17) but still not in my bank
Product:
did not receive them
Review Submitted: 28/12/2017 - 14:56:10
Service Rating:
Service Rating
Product Rating:
Product Rating
Premium Professional Compost
Service:
Excellent Service
Product:
Very Good Product
Review Submitted: 28/12/2017 - 15:48:04
Service Rating:
Service Rating
Product Rating:
Product Rating
Pot-grown Living Christmas Tree
Service:
I ordered and paid for two Christmas trees of the same size these were to be part of a Christmas display...only one tree arrived so I called Garden bargains who said they would send another free of charge (not free as I had paid for two) the second tree arrived just about in time for Christmas but it was a much smaller tree and did not balance up with the first - display not good...me..very disappointed!
Product:
Trees were healthy enough but the service was poor as one tree was scrawney, compared to the first tree that arrived, and it arrived a week after the first one only just in time for Christmas
Review Submitted: 28/12/2017 - 14:08:39
Service Rating:
Service Rating
Product Rating:
Product Rating
Stargazer Lilies
Service:
I have used them before and will use them again would recommend without hesitation
Product:
Grew well and produced excellent long lasting blooms
Review Submitted: 27/12/2017 - 23:10:39
Service Rating:
Service Rating
Product Rating:
Product Rating
Patio Standard Oleander Red 65cm Tall in 3L Pot
Service:
I have used Garden Bargains before and will do so again
Product:
The plants arrived in good condition
Review Submitted: 27/12/2017 - 22:58:21
Service Rating:
Service Rating
Product Rating:
Product Rating
'Victoria' Plum Tree
Service:
Excellent service.
Product:
Excellent product.
Review Submitted: 26/12/2017 - 08:02:21
Service Rating:
Service Rating
Product Rating:
Product Rating
Jumbo Crocus Mix
best price, quality plants, well delivered.
Review Submitted: 25/12/2017 - 18:59:40
Service Rating:
Service Rating
Product Rating:
Product Rating
Mini Orchard Fruit Tree Collection with Grow Pods
Service:
The order was sent out on time and well packed.
Product:
The plants look fine but I can't really judge their quality till I see how they grow in the spring.
Review Submitted: 25/12/2017 - 09:02:23
Service Rating:
Service Rating
Product Rating:
Rating Not Provided
Blooming Fast Soluble Fertiliser 500g
Service:
No comment
Product:
No comment
Review Submitted: 25/12/2017 - 01:02:32
Service Rating:
Service Rating
Product Rating:
Product Rating
The 'Peace' Rose
Had problem with delivery-the delivery company said they had delivered the items and left a card to that effect - I found the card but couldn’t find the items - Gardebargains resent the items - brilliant service
Review Submitted: 25/12/2017 - 13:53:36
Service Rating:
Service Rating
Product Rating:
Product Rating
Pair of Standard Holly Trees with Gold Planters
Service:
Good device will use this company again tom
Product:
Excellence
Review Submitted: 25/12/2017 - 17:59:20
Service Rating:
Service Rating
Product Rating:
Product Rating
Mini Orchard Fruit Tree Collection with Grow Pods
Service:
Plants seem in nice condition. A Christmas gift for a relative.
Product:
Looking at the catalogue, there are several items that have caught my eye. Roll on the spring!
Review Submitted: 23/12/2017 - 00:02:03
Service Rating:
Service Rating
Product Rating:
Product Rating
Pair of Standard Holly Trees with Gold Planters
Service:
First class service, well packaged and delivered on time
Product:
Nice plants but could be a little more uniform in shape, however, young plants should develop in time.
Review Submitted: 23/12/2017 - 16:04:55
Service Rating:
Service Rating
Product Rating:
Product Rating
The Ultimate Winter Hardy Shrub Collection
Service:
Parcel fast delivered
Product:
Unable to plant them on arrival due to snow will be planted soon
Review Submitted: 22/12/2017 - 21:47:25
Service Rating:
Service Rating
Product Rating:
Product Rating
Living Pot-Grown Norway Spruce Christmas Tree
all arrived quickly & well packaged thank you
Review Submitted: 22/12/2017 - 18:48:46
Service Rating:
Service Rating
Product Rating:
Product Rating
Complete Spring Flowering Bulb Collection
Service:
Product delivered in good time.
Product:
I have not planted all of the bulbs yet, so it is too soon to tell, but I live in hope!
Review Submitted: 22/12/2017 - 20:21:35
Service Rating:
Service Rating
Product Rating:
Product Rating
Living Pot-Grown Norway Spruce Christmas Tree
Service:
thanks for being so helpful
Product:
best tree I have seen thank you GardenBargains
GardenBargains Comments
It's our pleasure! Thank you for such lovely feedback

Katy Rogers
Customer Service Assistant
Review Submitted: 22/12/2017 - 08:28:55
Service Rating:
Service Rating
Product Rating:
Product Rating
Living Pot-Grown Norway Spruce Christmas Tree
Service:
the service was ok , but i had to ring with a complaint and have heard nothing since
Product:
when i received my plant , the pot that it came in was completely damaged and i had to rush out to buy a new pot and a bag of compost , i have rang the company but had no response from them
Review Submitted: 22/12/2017 - 12:33:50
Service Rating:
Service Rating
Product Rating:
Product Rating
Living Pot-Grown Norway Spruce Christmas Tree
Service:
This was truly an amazing priced buy and communication was just right, delivery excellent.
Product:
Lovely potted tree, size as described and hopefully I can make this tree part of Christmas for a few years to come
Review Submitted: 22/12/2017 - 14:44:44
Service Rating:
Service Rating
Product Rating:
Product Rating
Living Pot-Grown Norway Spruce Christmas Tree
Service:
Easy ordering, simple payment and prompt delivery are the hallmarks of an excellent company
Product:
Excellent shape, well packed and easy to set up
Review Submitted: 22/12/2017 - 10:01:10
73 review entries over the past 30 days
CALL US ON 03332 021061more
LIFETIME GUARANTEEmore
CS@GARDENBARGAINS.COMmore
ALL MAJOR PAYMENTS ACCEPTED
Paypal MasterCard Visa Delta Maestro Solo Visa Electron
Advanced Mail Order Verifone
FeeFo
Back To Top
SIGN UP TO GET 10% OFF YOUR FIRST ORDER
Thank you. Please check your email for your voucher code
Success
Close Signup