Customer Reviews via Feefo

I ordered an Agapanthus, when it arrived it was very pale and wilting. I potted it on but it never picked up. I reported this and got an automated reply on 1/5. I have heard nothing since. I appreciate we are in difficult times but 7 weeks is a bit much! on a positive note I ordered 12 creeping phlox which were a free offer, these were very good plants.
very poor quality and poor after sales