Loropetalum 'EverRed' Chinese Witch Hazel

plants arrived pretty battered, although I think they will survive. some stems broken, and leaves off. There was soil spilling out of the box.
as above on condition of plants because of poor packaging

Love products not carrier
Damaged box and plant due to carrier

My plants were delivered on time just like they said very well packed what more could you want. Will definitely shop with garden bargains again thankyou
Received my plants on time just as they said,and were packed so good waters them and looking good for years to come thankyou

Poor packaging means that the plants arrived in poor condition. Yes they were good value for money and I understand the need to keep costs down, but poor (cheap) packaging can destroy any value the plants have.
Better packaging for plants being transported would result in a higher rating, even at a little extra cost.

I had no problems at all with my order from them. It arrived in good time and all was well with the plants.
Plant was very nice, seemed healthy.

Received plants in very poor condition very disappointed Plants packed very badly box to small for plants
same as other---------------------

The original purchase was 2 plants and one died. I emailed and was asked to call and the lady who dealt with my problem was excellent and refunded me a new plant straight away. I?ve had 2 plants delivered from another delivery today and it was packed perfectly and the plants were healthy and had good advice information inside.
Only one star as it died but it?s being replaced so I will write another review when I receive the new one.

Have already put a review on this site for the previous plants in the original order.

The plants were mostly fresh although the leaves on all the plants looked as if they had mildew on them which I got rid of.
I am concerned that I can imagine that although the plants are packaged correctly at the wharehouse the boxes have an indication on them which SHOULD tell the deliverer which way up the boxes should be stacked before and during delivery.
In both cases my plants ended up being stood up on end vertically rather than horizontally. This resulted in one plant being crushed and branches broken and the cane sticking through the outer packaging. I was sent a replacement, thanks, but again the box was stood up vertically instead of lying horizontally- plant was not as squashed as the previous one.
Suggest the packaging should have either a notice stating STAND THIS BOX UP VERTICALLY or the design on the box changed to represent this information at the moment is has arrows on the SIDE of the box pointing in the horizontal position.
Apart from those comments I look forward to giving some of the plants to friends as presents which was the reason for buying them.

First class service , healthy plants , just need bigger garden!
All ok thank you ,do not like surveys

Great service, quick delivery, as it says on the tin, looking forward to some blooms,
Good Chinese Witch Hazel plants, good instructions.

Plants were delivered in an ordinary cardboard box, with some air packs wedged in. Plants looked half dead, very small and nothing like the photos on the website. Delivery was better than normal, as my previous order was left over the weekend at the delivery depot.
Very small, half dead damaged plants. Nothing like the photos on the website, would not have looked out of place on the b&q reduced rack.

Prompt service. Plants arrived quickly and were very healthy specimens
Plants are healthy, but had been not as well packed as previous orders and had been very slightly damaged in transport.

Have bought plants from GardenBargains before. Not had any problems with the purchases or the service and would definitely buy again.
Arrived in good condition, planted them same day won?t know if I am completely satisfied until I have seen them grow and flourish

when i recieved parcel no one knocked on door the box was flattend and plants where part;y btoken i have potted them on and hope they survive

Plants and service very good

My plants, ordered iin August eventually arrived in November
Not sure as they have only just arrived

Lovely ?? plants delivered on time: Well packaged, exactly as described.
It is very clear that a lot of care has been taken to produce, supply and deliver these young plants: Thank you most sincerely!
Fast, efficient and ?On-Time? delivery ??- Top Services!??

Excellent
excellent service. Good product.

The item arrived very quickly & was well packaged with good instructions.
The item is a little smaller than I anticipated but looks healthy enough. It has obviously had one flower on it as I can see the remains. I would love it to flower this year but maybe I am expecting too much. I have planted it on into a nice pot & tucked it into a sheltered corner for a bit of protection so fingers crossed,

One plant damaged in transit but immediately replaced excellent service

On receiving my plant, I found that they had sent wrong one, ( size ) I emailed them and they sent me 2 small plants, of the same. It was dealt with quickly and was very happy

good and prompt service it does just what it says on the box
plants arrived in good order even though I ordered a bit late in the year but after repotting they have settled down and show some new growth I have used garden bargains before and I am a happy customer

Great service from Garden Bargains. My Order arrived on time, in good condition and we'll wrapped.
Difficult to rate at this stage of growth.

Well packaged and an efficient service
Well packaged delicate item

Plants arrived sooner than expected so very speedy service.
Plants arrived in good condition although I did think that they would be bigger. Can't wait until they grow into the space and provide some stunning colour next winter

Good service. Always deliver plants in a few days from order placed but they need to be more carefully packed to avoid shrivelled up plugs that are loose n the container.
The packing of plants needs to be reviewed as they often arrive scattered about in the plastic container.

Service was excellent
Plant in very good condition. Will certainly order from yourselves again. Thank you.

The service is good. Staff are attentive and pleasant. Delivery charges are high
I was very disappointed at the poor packaging. The plants arrived in a very bad state with broken branches and couldn't be used. The replacement plants also arrived very badly damaged and had to be replaced - third time lucky

Fast delivery service, the item arrived much sooner than 7days, thanks.
Plant was well packed and arrived in good healthy condition.

Very quick and efficient service.
Well packed, healthy shrub and plug plants.

never sure what day they are going to deliver but always happy with products

Service was prompt and plant arrived on time and in good order
Lovely shrub arrived in healthy order and is doing well.

Good service

You really can get excellent bargains with Garden Bargains.Com
very pleased with the plant I received.

Speedy delivery, item well packed.

Delivered on time and well packaged
Exactly as ordered

Very good service
Good for the time of year

Used on many occasions and as yet have no problems
So far

Plant in good condition ,delivery service poor goods just dropped over garden gate ,upside down

when I didn't receive my order after a month I contacted them and they sent out another shrub which i appreciated.
Looks very spinldley and droopy this may be because I didn't receive my first order for it. Pot looks more like 1 ltr

reliable

Thought postage pushed the price up
Rather smaller than expected

Plant arrived within time and in good condition.
Loropetalum - too soon to say how it will turn out but the echiums I had earlier in the year are in cracking form.

I find this company very good. Plants arrive well boxed and arrive when stated
Arrived in good condition can?t wait for the flowers hopefully will be a good display

The plant arrived bent over in a too small a box and broken small branches...No problem and very helpful about replacement . The second plant was still bent over and in a worse condition..

The plant ordered arrived in a box half the size of the plant the branches were bent over and some broken. Would never order from here again.
Plant was badly damaged due to the poor packaging

Very pleased with my purchase. Delivery was prompt and the tracking useful.Plant appears to be flourishing. I'm happy and intend using Garden Bargainstores again .Regards
Lovely plant,appears to be settled in. Looking forward to seeing it in full glory next year.Thanks

happy with the company but plants were in the for post for 5 days very dry and soil was out of pots.
because it was in the post for so long it was very dry and leaves falling off it has taken at least 2-3 weeks to pick up .

Excellent customer service. Replaced free of charge plant bought in the winter that never came out of dormancy. However their packaging needs a re-think as just as the original plants had,the replacements arrived damaged
If it grows to look like their pictures I'll be pleased but it's far too early to say as yet

Well packaged all the plants looking good
Looks good

Great service

I paid 14.99 for my Chinese witch hazel + 5.99 postage. The Plant arrived around late September and was said to be hardy. I had it in a sheltered spot over winter and assumed it would be OK. However when I checked it bout a month ago it looked dead. I cut off the few leaves left and hoped it would start to shoot. It didn't so I phoned Garden Bargains hoping they would replace it.m
I could have it replaced if I paid 6 for an everlasting guarantee. I was somewhat dismayed at this offer but really wanted this plant so I paid 6 and received it a few days later. I am not impressed with the outcome and feel I should have been offered a replacement plant and not asked for more money. I shall not be buying from them again.

Disappointed that my delivery was made during the worst weather of the winter. It arrived when we had 6 inches of snow from the beast of the East despite the website saying that nothing will be sent if there was due to be bad weather!
Not sure this plant will recover from the above situation. I had to protect it and was unable to plant it for a while.

promt service

Did not receive an email re dispatch as promised.
Earth came out of the box when it was delivered.

Order acknowledged promptly.
Plant arrived in good condition just wish the weather was a little more spring like so I could plant!

Although Garden Bargains state 7-10 days delivery, I waited 3 weeks, one of the plants ordered was out of stock, which didn't show when ordering. They didn't inform me, I had to contact them twice. Yet they took payment from my account only 3 days after placing order!!
When plant finally arrived it looked sad, at least four branches broken due to the fact it was poorly packed.

The plant has recovered from the rough treatment during transit.
Looking good so far.

fast and fair
plant turned up in good quality

Prompt service, good packaging and plants arrived safe
Plants appear in reasonable condition, but a very little withering on a few top stems. I do not think this is a problem possibly just transport or weather conditions.

Very efficient service
Shrub looks good, time will tell when it flowers later

Very Good Service
Excellent Product

One of my plants arrived damaged. Customer services quickly arranged for a replacement. Packaging could be better as replacement still had minor damage. Overall good service but need to re-think packaging to avoid damage in transit
Plant received as expected. Hope they grow into examples pictured

The plant was delivered at the time they stipulated, so the service was good.
I was surprised to find the plant was lying on it's side, but it was still in good condition although some of the earth had fallen out. Due to the cold weather I am keeping it indoors at the moment and it is thriving.

I haven't received my white Forsythia yet?????
Lovely plant but wrong label on it, it had white Forsythia which hasn't arrived yet

Two quite healthy plants had been squashed into an open based box, with bits of plastic loosely wrapped around the pots. The pots were on their sides, meaning that soil spilt all over the carpet when I brought the box indoors.

Several shoots from each plant were broken off or bent beyond saving because of the poor packaging.
They would have been excellent if they had arrived less damaged.

Cannot fault the service, goods delivered next, unfortunately the plant was damaged in transit, but one phone call later a replacement was on it's way! No hassle or argument will use them again
Replacement one is lovely

Great
Good service

very good for the delivery side and also left where I asked to be left.
so far it looks good and it and it,s starting to grow but very slow.

I've given excellent, the item was well packed, the soil was moist & not dried out and it wasn't damaged
Very good size plant & looked very healthy

good communications re delivery

Good selection of plants and good pricing
Ordered two plants, both in same box, nice sized healthy looking plants. Unfortunately the box was a bit battered when it arrived, on taking plants out there were a few broken stems on each plant. Both given a bit of TLC and they now look fine.

Promptly and safely delivered

Just like to say that I feel your postage is a bit too much compared with others.
Good condition but had been roughly dealt with while on it’s journey.
It did take a bit longer to come but it was over a weekend.

Very good

Parcel arrived with contents intact and plant no worse for wear looked very healthy. Never had a problem with this company.
Very pleased with the quality of the plant.

Plants were as expected, however the packaging and courier driver were dissapointing. The plants were being carried to the door upside down even though there were arrows on the box. But the plants were already packed on their sides and not upright and were very squashed with some small branches snapped off! I think you need to rethink your packaging techniques and maybe use a better courier!
Looks like a nice plant, but as above some of the branches were snapped off in transit.

Some of the plants were damaged at the top as the box wasn't big enough and they were laying on their side rather than being upright and had lost some of the compost.
Same as above.

The packaging was very poor there was no protection at all the plant was on its side so the soil was halve out needs a re-think on packageing
The plant looks ok the flowers are much smaller than I thourght but might inprove as it gets bigger and stronger

My original purchase arrived damaged but was replaced with no trouble at all which is so good for customer relations.
My replacement plant is looking good and healthy and I look forward to seeing how it grows.

good
good

As expected
The plant was in beautiful condition