For manufacturers care instructions, please refer to the leaflet provided with this product.
Please note: Delivery surcharges to the following postcodes-We will contact you for payment of the additional charge.
KA, FK, KY, DD, PA-Kilmarnock, Falkirk, Kirkcaldy, Dundee and Paisley postcodes-£20.83
AB, IV, PH-Aberdeen, Inverness and Perth postcodes-£41.67
PL, TR Plymouth and Truro postcodes-£41.67
BT, GY, HS, IM, JE, KW, PA (20-78), ZE, PO (30-40) Belfast, Guernsey, IOM, Jersey, Kirkwall, Shetlands, Outer Hebrides, Lerwick, Isle of Wight postcodes-No Service Available
Collection Charges post delivery-£25.00 (+VAT) collection charge will apply to all orders requiring collection - (plus above surcharges if applicable)
This product is supplied and delivered directly from the supplier. Rowlinson Garden Products will require the following information:
Customer’s full name
Daytime telephone number
Mobile telephone number (where possible)
Please note the following conditions-All answers must be YES:
Is the address on a made up (Tarmac) road?
For large items that require hiab/forklift delivery is the road at least 2 lorry widths. There must be enough room for a 25ft 7.5t lorry (i.e. the size of a bin lorry or fire engine) to be unloaded.
Can a lorry park within 6 metres (20 ft) of the property?
Order / delivery requirements:
Customers should be made aware that the product is a self-assembly item and will be delivered in kit form. Instructions for assembly will be enclosed with the products.
Confirmation is required that the customer understands that the delivery to their property will be made to the nearest point that is adjacent to the roadway and clear of obstruction. Carriers will not move product around or through the property.
Our carrier will contact the customer by telephone prior to delivery to confirm details and agree a suitable delivery date.
All dates quoted for either delivery or contact are approximate. Rowlinson Garden Products will not accept any liability for any delay in delivery for any reason.
PLEASE NOTE: Deliveries are to UK mainland only.
Deliveries are made on Monday – Friday only (No weekend deliveries).
Delivery times are between 8am and 6pm. No specific time of day can be given.
Customers must be available to check and sign for the delivery except when Rowlinson Garden Products have received written confirmation from the customer that the item can be left without a signature.